Site Terms and Rules

General Terms and Conditions

Dear users, be aware that all Dressego principles and procedures are in accordance with the laws of the Islamic Republic of Iran, E-commerce and Consumer Protection Laws and consequently the user is obliged to observe the rules related to the user. In case of changes in the rules, Dressego’s practices and services, the changes are published and updated on this page, and your continued use of the site means acceptance of the changes.

Registration, processing and order sending

Ordering is possible 7 days a week, 24 hours a day, but processing and shipping of registered orders takes place during business days. Business Day means Saturday to Thursday each week, excluding public holidays in Iran and all orders recorded during workdays and the first day after the holidays are processed.
Users must complete the order form information (such as address, contact number, email, etc.) when registering their order. Obviously, if incomplete or incorrect information is entered, the user’s order will not be tracked and delivered. Therefore, inserting the customer’s address, email, and landline mobile phone number confirms their authenticity.
If you purchase a credit (using a discount code or voucher) after the basket is finalized, it is not legally possible to change the basket, change the invoice amount due to withdrawal, remove or change the item or number of items and if the customer requests If any changes are made, the voucher or discount code will be invalidated and no refund will be possible.
It is noted that prior to the final registration, any changes, including changes in price or fabric inventory, will be applied to the item added to the cart. Therefore, customers who are willing and determined to make a definite purchase are advised to finalize their order as soon as possible so that they do not run out of inventory or change in price. It is worth noting that the order will only be finalized when users receive their order tracking code, and obviously Ego’s have no responsibility whatsoever for the goods left in the cart.